If you are asked to provide information when using this website, it will only be used
This policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, please email [email protected]
We gather and use certain information about individuals in order to provide
products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and
to present timely, relevant information to them.
What data we gather
We may collect the following information (only of you choose to complete our contcat forms):
• Name and job title
• Contact information including email address
• Demographic information, such as postcode, preferences and interests
• Website usage data
• Other information relevant to client enquiries
• Other information pertaining to surveys and enquiries
How we use this data
Collecting this data helps us understand what you are looking from the company,
enabling us to deliver improved products and services.
Specifically, we may use data:
• For our own internal records.
• To improve the products and services we provide.
• To contact you in response to a specific enquiry.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website
to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to
present content, options or functions that are specific to you. They also enable us to
see information like how many people use the website and what pages they tend to
• Analyse our web traffic using an analytics package. Aggregated usage data
helps us improve the website structure, design, content and functions.
• Identify whether you are signed in to our website. A cookie allows us to
check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one
piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present
you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show your relevant
content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about
you, other than that which you choose to share with us.
You can use your web browser’s cookie settings to determine how our website uses
cookies. If you do not want our website to store cookies on your computer or device,
However, please note that doing this may affect how our website functions. Some
pages and services may become unavailable to you.
We will never lease, distribute or sell your personal information to third parties
unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data
protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have
implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line
with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the paulbyram.com domain.
If you provide information to a website to which we link, we are not responsible for
its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection
and privacy policies fully.
The Telecommunications Regulations 2000 allows companies to record calls to:
- provide evidence of a business transaction
- ensure that a business complies with regulatory procedures
- see quality standards or targets are being met
- in the interests of national security
- for the purpose of preventing or detecting crime
- prevent or detect crime to investigate the unauthorised use of a phone network
- secure the effective operation of the phone network.
Business don’t have to tell people they are recording calls if it’s for any of the above reasons, but in any other case – for example, market research – they do.
We do not conduct market research.